Herbnas made of purity (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website herbnas.com and use our services.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information:
    When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect personal details such as:
    • Name
    • Email address
    • Shipping and billing addresses
    • Phone number
    • Payment information (credit card details)
  • Non-Personal Information:
    We may collect non-personally identifiable information such as:
    • IP address
    • Browser type and version
    • Time zone setting
    • Referral URL
    • Pages visited on our site
    • Device information (e.g., mobile, tablet, or desktop)

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including sending confirmation emails and receipts.
  • To communicate with you about your orders, our products, and promotions, and to provide customer service.
  • To improve and personalize our website, products, and services.
  • To process payments securely and prevent fraud.
  • To send marketing and promotional materials (if you have opted in).
  • To analyze and track website usage, including troubleshooting and improving user experience.

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We use a variety of security technologies and procedures to protect your data, including:

  • Encryption: We encrypt sensitive information (such as credit card details) during transmission using Secure Socket Layer (SSL) technology.
  • Access Control: We limit access to your personal information to authorized employees or contractors who need access to process your order.
  • Data Retention: We retain your information only for as long as necessary for the purposes outlined in this Privacy Policy.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, shipping companies, email marketing services). These providers are required to use your information only for the services they perform on our behalf.
  • Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Rectify: Request corrections or updates to any inaccurate or incomplete personal information.
  • Erase: Request the deletion of your personal data, subject to certain legal conditions.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us at [Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies (such as web beacons) to enhance your experience and gather non-personal information about site usage. Cookies are small text files stored on your device that allow us to:

  • Remember your preferences and settings.
  • Understand how you interact with our site.
  • Improve the functionality of our website.

You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website, and the “Last Updated” date at the top of the policy will be revised.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@herbnas.com
  • Phone: +91 81249 81979
  • Address: #42/41, Inamdhar Street, Pernambut – 635810, Vellore Dist., TN